Shipping, Refund & Returns Policy
Effective Date: 06/10/2024
At Lovely Aura, we are committed to protecting your privacy and ensuring the security of any personal information you provide when using our online beauty store. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you agree to the practices outlined below.
Shipping Policy
We process and ship orders promptly to ensure timely delivery. Shipping timelines and costs are displayed at checkout. Tracking information will be provided once your order has been dispatched.
Please ensure your shipping address is accurate. Lovely Aura is not responsible for delays caused by incorrect address details or customs clearance.
Refund & Returns Policy
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect product, please contact us within 14 days of delivery.
- Eligibility: Items must be unused, unopened, and in their original packaging.
- Process: Contact us at support@lovelyaura.co.uk with your order number and details.
- Refunds: Once approved, refunds will be processed to your original payment method within 7–10 business days.
